March 23, 2022

Team Development

In today’s workplace, employers depend on high performance teams to help them remain competitive. Teamwork has many benefits for employers and employees alike, but developing an efficient team takes time and hard work. By the end of this course, you will be able to • Explain how teamwork benefits an employer and employees • Define four types of teams • Describe the characteristics of a successful team • Identify three basic team roles • Describe the five stages of team development
March 23, 2022

Team Problem Solving

Team problem solving involves a lot of responsibility and cooperation. Team members need to be able to work efficiently and effectively in order to meet the expectations set for and by them. By the end of this course, you will be able to • Describe how to develop a SMART goal • Identify the six steps of the problem solving process • Define four decision making procedures • Explain how to avoid and settle conflict
March 23, 2022

Training and Development

Strong training and development programs benefit employers and employees alike. These programs may vary from company to company, but all function according to a similar set of guidelines and principles. By the end of this course, you will be able to • Explain the worth of effective leaders and trainers • Identify the steps involved in creating a training program • Define different methods of training • Describe the importance of training in the manufacturing industry
March 23, 2022

Team Building

Team building refers to a varied assortment of actions used in all aspects of life for the purpose of improving a group’s performance. By the end of this course, you will be able to • Define team building • List the purposes of team building • Identify the purpose of team building activities designed to build team purpose • Identify the purpose of team building activities designed to improve group dynamics • List the four common types of team building exercises
March 23, 2022

Working in a Group

No matter how responsible, organized, or charismatic you are, if you don’t work well with others, you won’t have success - on or off the job. In this course, you’ll learn about the advantages of working with other individuals. You’ll also discover the science of group dynamics, as well as the difference between primary and secondary groups. Finally, you’ll find out about the formal and informal roles group members may take on. By the end of this course, you will be able to • Understand the importance of working well with others • Define a group • List the advantages of group work • Define group dynamics • Describe the characteristics of a group system • Describe the difference between primary and secondary groups • Describe the difference between formal and informal group roles
March 23, 2022

Group Communication

Group members need to communicate effectively and collaboratively in order to accomplish the group’s common goal. In this course, you’ll learn how to communicate with group members so that what you’re saying is correctly understood. You’ll learn how to avoid common listening traps. You’ll also discover how to listen for understanding. By the end of this course, you will be able to • Understand the importance of effective communication • List guidelines for effective communication • Describe how to avoid sending mixed messages • Identify common listening traps • Understand how to listen for understanding
March 23, 2022

Effective Collaboration

For a group to successfully collaborate to accomplish its goal, members must be able to get along and work together. In this course, you’ll discover how trust, cohesiveness, support, and ethics affect group climate. You’ll also learn how to become a better and more effective group member. By the end of this course, you will be able to • Describe the difference between a positive and negative group climate • List factors that affect group climate • Understand your role in becoming a better group member • Understand the importance of being cooperative and assertive • List guidelines for effective group discussion
March 23, 2022

Life Stages of a Team

While not all groups are considered teams, all teams are considered groups. For a team to succeed, it’s important that its members work together as a unit. In this course, you’ll learn about the different life stages of a team. You’ll also find out what you can do to help encourage team cohesiveness. By the end of this course, you will be able to • Define team • Describe the four life stages of a team • Understand the reasons teams may struggle • Define synergy • List ways to build a cohesive team • Understand how to set ground rules • List ways to encourage teamwork
March 23, 2022

Meetings

Nothing destroys productivity and teamwork like a meeting gone bad. In this course, you’ll discover when you really need to attend a meeting and what you can do to get the most out of the meeting. By the end of this course, you will be able to • Describe why it’s important to get the most out of the time spent in meetings • List common reasons why meetings are disliked • Identify when a meeting is not necessary • List times when a meeting should be held • Describe what you need to do to conduct an effective meeting • List what you need to do to prepare for a meeting • Understand the importance of an agenda • List the topics ground rules need to cover • Understand what you need to do when you’re the one leading the meeting • Describe how to handle difficult personalities • Understand how you can overcome your own anxiety in a meeting