Monitoring and Controlling the Project
March 23, 2022
Team Building
March 23, 2022
Employees who provide customer service are often affected by stress due to the nature of their
work. In this course, you’ll learn what you can do to better cope with on-the-job stress.
By the end of this course, you will be able to
• Define stress and burnout
• Explain the difference between good stress and bad stress
• List the effects of stress on your body
• List the signs of stress
• Explain ways to manage on-the-job stress
• Describe how you can combat stress at home
Course ID Number: STR-1002