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(816) 344-5000 | INFO@VALORGROUP.ORG
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(816) 344-5000 | INFO@VALORGROUP.ORG
  • Homepage
  • About
  • Careers
  • Solutions
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  • Quick Training
  • Custom Training
  • LMS
  • Our Partners
  • Resources
  • News
  • Valor Voice
  • Contact Us
  • Request a Demo
Manufacturing – Credentials and Competencies
March 23, 2022
Building Customer Relationships
March 23, 2022

Focusing on Your Customers

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Customers are integral to the success of any business. In this course, you’ll find out who your
customers are, what customer service is, who provides it, and how it affects a business’s bottom
line. You’ll also discover the difference between customer service and customer-focused and
what providing quality customer service means.
By the end of this course, you will be able to
• Understand the difference between internal and external customers
• Explain the importance of customer service
• Explain the difference between customer service and customer-focused
• Describe what it means to provide quality customer service

Course ID Number: CUS-1001

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