Microsoft Outlook is a software tool used by many companies for sending email. You can also
use it for managing your calendar, scheduling meetings, and keeping track of tasks you need to
do. This course introduces you to Outlook, including areas of the screen and terminology you
must know to use the software successfully.
By the end of this course, you will be able to
• Describe the purpose of Microsoft Outlook
• Describe some of the benefits of using email
• Explain how the calendar is used
• Describe creating contacts
• List the basic features of the task list
• Describe the different areas of the Outlook screen
• List different methods for getting help
Course ID Number: MSO-1006