Identifying and Meeting Customer Needs
March 23, 2022
Introduction to Fractions
March 23, 2022
If you’re not accustomed to working with customers who are different from you, you may not be
sure how to interact with them. In this course, you’ll learn guidelines for working with customers
from different cultures.
By the end of this course, you will be able to
• Define diversity
• Define culture
• List strategies to better serve diverse customers
• Describe ways to overcome language barriers
Course ID Number: CUS-1006