Quality Concepts
March 23, 2022
Probability and Statistics
March 23, 2022
Six Sigma is the structured, disciplined pursuit of near perfection in the products or services an
organization produces.
It is based on statistical techniques and tools, and attempts to improve an organization’s bottom
line by eliminating the variation in business processes that can result in defects.
By the end of this course, you will be able to
• Define the origins of Six Sigma
• Recognize why organizations use Six Sigma
• Explain how they apply its philosophy and goals
• Describe how process inputs, outputs, and feedback impact the larger
organization
• Recognize key drivers for business and how key metrics and scorecards are
developed
• Describe the project selection process
• Explain when to use Six Sigma improvement methodology as opposed to
other problem-solving tools
• Explain how a project supports and is linked to organizational goals
Course ID Number: SIX-3001